INBOUND TELESERVICES
LeadQualification:
Customers who call for a brochure, prospectus, quote or general information are surveyed to gather demographic or buyer data
Seminar Recruitment:
Clients calling to reserve seats at a seminar or special event are provided with confirmed seating and event information
Ticketing Sales
Subscriptions
Fundraising
Advertising Co-Op Claim Processing
Rebate Processing
Insurance Claims Processing
Product Recall Management
Appointment Setting
Customized Interactive Voice Services
Overflow, Off-Hour And Weekend Call Handling
Fax on Demand:
An access channel for those customers who need documented answers or written confirmation